Vericon Systems has added a new remote access feature to its connected boiler control system BCM:Connect to prevent housing associations and social housing providers from having to make costly emergency call outs and repairs, and provide a better and more proactive service to their tenants.
Bernard Cook, Managing Director at Vericon Systems, says the device can help to create greater efficiencies for landlords and housing providers: “The number of emergency call outs organisations have to make remains high due to the need to assess and diagnose the problem before being in a position to effect a repair. The chances of a return visit with parts is also highly likely.
“Even when you have the time and date booked for the boiler service, gaining access to the property can be an issue. This is another unwanted and costly expense to the business, as well as wasted time for the contractor and you. This issue can be eliminated through BCM:Connect’s innovative access aid technology and features. Soft servicing and repairs can be conducted remotely, but if a visit is required, the engineer already knows the fault he needs to fix and the part he needs to carry.”
BCM:Connect is a device that not only monitors a boiler’s condition in real time, but also predicts when it might fail thanks to its core machine learning engine. It enables landlords and M&E providers to plan forward maintenance and/or increase the likelihood of a first-time fix should an engineer be needed on site, while avoiding costly and unexpected failures.
BCM:Connect does more than just test or monitor a boiler remotely; it can also service limit and reset the boiler off-site, and even change the heating temperature. Performance data can be recorded and analysed (through a dedicated portal – VS:Connect) to predict and identify common failures such as low pressure, loss of gas and even a frozen condensate pipe. Through integration with external sensors the device can also report environmental concerns such as damp and mould.
Vericon Systems is currently offering housing associations and social housing providers the opportunity to trial BCM:Connect for 90 days at no cost. The 90-day trial includes five BCM:Connect devices, unlimited access to the VS:Connect Portal, and full product training and support for the duration.
To find out more, request an application pack at www.vericonsystems.com/bcmpilotscheme