WDH housing association in Wakefield has responded to its tenants’ increasing need for instant access by undertaking The Key Safe Company’s accredited key safe installer scheme.
The installer program has helped the WDH team install their P500 and C500 KeySafes to allow caregivers unrestricted access at any time of the day to their tenants.
Alana Stanley, Senior Pest Control Officer for WDH, arranged the training for herself and eight team members from the Repairs and Maintenance service. She commented: “We’ve always had two dedicated members of the team who have carried out all our key safe installations, but as we’re seeing more of a need for care at home we wanted other members of the team to understand how to install them correctly too.
“Most requests for a key safe are when a tenant has been discharged from hospital and one has been recommended. By having a bank of trained employees it means we can act quickly and efficiently when needed.”
The half-day training sessions highlight how to correctly and securely fit a key safe to ensure it can’t be compromised. Each session is offered onsite and the hands-on training ensures the trainees become fully confident in installation in order to to ensure maximum satisfaction for the end users.
Alana continued: “The training was really worthwhile even for more experienced team members to be able to refresh their skills and get answers to queries about the product.”
Throughout the session, delegates learned about the unique features of the Supra C500 KeySafethe dos and don’ts for installing them correctly, as well as getting hands-on practical experience of fitting the key safe. Upon completing the installer training session, delegates received a certificate to mark that they had become accredited key safe installers.
David Smith, Business Development Manager for The Key Safe Company, added: “With our customers at the heart of everything we do, to be able to work with Alana and the WDH team allowed us to cement our relationship. Our training sessions predominately offer training on our Supra C500 KeySafe, but as with this case we can always tailor the training requirements based on individuals needs.”
The Supra C500 is the UK’s only mechanical key safe that is police accredited through the Secured by Design initiative achieving the LPS1175: Issue 6, security rating 1. The product has an accredited certification from The Loss Prevention Certification Board (LPCB), the leading International Certification Body in the fields of security and fire protection. Recognised by Secured By Design, as well as leading home insurance companies, the product has undergone rigorous tests devised by security experts to demonstrate a comparable attack resistance to a domestic front door.