What’s driving digital channel shift and automation? Futr’s Housing Account Manager, Kitty Hadaway, gives ...
-
Futr | The age of the Transformer
|Futr | The age of the Transformer
What’s driving digital channel shift and automation? Futr’s Housing Account Manager, Kitty Hadaway, gives her view on housing’s digital transformation, and a market that seems in an increasing hurry t ...
-
Advancing digital transformation in social housing and automating customer contact
|Advancing digital transformation in social housing and automating customer contact
Kitty Hadaway, Housing Account Manager at Futr, looks at how automated customer contact is driving increa ...
Kitty Hadaway, Housing Account Manager at Futr, looks at how automated customer contact is driving increased resident self-service. A full 12 months into the pandemic, it has become clear that many so ...