customers Archives

Orbit releases new Sustainability Strategy

|Date: 30 August, 2023

Orbit releases new Sustainability Strategy

Orbit has released its updated Sustainability Strategy in recognition of the cost-of-living crisis, the i ...

Orbit has released its updated Sustainability Strategy in recognition of the cost-of-living crisis, the impact of climate change on customers and recent world events. Developed with customers, colleag ...

30 August, 2023
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Orbit customers buck the national trend of Energy Bill Support Scheme Alternative Funding

|Date: 21 August, 2023

Orbit customers buck the national trend of Energy Bill Support Scheme Alternative Funding

Orbit has successfully supported more than 50% of customers across its independent living schemes to appl ...

Orbit has successfully supported more than 50% of customers across its independent living schemes to apply for Energy Bill Support Scheme Alternative Funding (EBSSAF) despite over 75% of eligible peop ...

21 August, 2023
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New research from Orbit reveals the impact of cost-of-living crisis on customers

|Date: 25 July, 2023

New research from Orbit reveals the impact of cost-of-living crisis on customers

Affordable housing provider Orbit has conducted its first piece of in-depth research into how the cost-of ...

Affordable housing provider Orbit has conducted its first piece of in-depth research into how the cost-of-living crisis is affecting customers. Conducted in March and April 2023, the research sought t ...

25 July, 2023
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Funding supports local community hubs

|Date: 1 June, 2023

Funding supports local community hubs

Local housing association customers in the North and West Midlands have continued to receive a warm welco ...

Local housing association customers in the North and West Midlands have continued to receive a warm welcome and support at their community hubs, thanks to £30,000 funding from Platform Housing Group a ...

1 June, 2023
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New research from Orbit reveals need to make net zero goals more relevant to households

|Date: 17 May, 2023

New research from Orbit reveals need to make net zero goals more relevant to households

Social housing providers must make net zero carbon more relevant to customers if they are to meet the cha ...

Social housing providers must make net zero carbon more relevant to customers if they are to meet the challenge of decarbonisation according to new research by Orbit. In its latest report, 2500 Days — ...

17 May, 2023
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New Impact and Performance Manager for Orbit

|Date: 1 March, 2023

New Impact and Performance Manager for Orbit

Orbit has appointed an Impact and Performance Manager as part of its new strategy to support the wellbein ...

Orbit has appointed an Impact and Performance Manager as part of its new strategy to support the wellbeing of customers. Abdel Najid joins the leading social housing provider and housebuilder with ove ...

1 March, 2023
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New Employability and Skills Lead for Orbit

|Date: 13 February, 2023

New Employability and Skills Lead for Orbit

Orbit has welcomed a new Employability and Skills Lead as part of its strategy to improve the social, env ...

Orbit has welcomed a new Employability and Skills Lead as part of its strategy to improve the social, environmental and economic prospects of its customers. Cherise Palmer joins the leading housing pr ...

13 February, 2023
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Orbit commissions fuel poverty charity to support customers through energy crisis

|Date: 28 November, 2022

Orbit commissions fuel poverty charity to support customers through energy crisis

Orbit has commissioned fuel poverty charity National Energy Action (NEA) to deliver direct support to its ...

Orbit has commissioned fuel poverty charity National Energy Action (NEA) to deliver direct support to its housing customers through the ongoing energy crisis. NEA, who estimate that 6.7 million househ ...

28 November, 2022
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Study by VIVID and Aston University analyses importance of ‘multi-use’ homes and reveals implications for design, build and retrofitting

|Date: 5 October, 2022

Study by VIVID and Aston University analyses importance of ‘multi-use’ homes and reveals implications for design, build and retrofitting

Leading housing association, VIVID, is launching the findings of its research into the quality of housing ...

Leading housing association, VIVID, is launching the findings of its research into the quality of housing and neighbourhoods working with the Centre for Personal Financial Wellbeing at Aston Universit ...

5 October, 2022
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New industry report highlights best practice in supporting heat network customers in financial difficulty

|Date: 22 July, 2022

New industry report highlights best practice in supporting heat network customers in financial difficulty

In response to the unprecedented increase in wholesale gas prices, and the knock-on impact this has had o ...

In response to the unprecedented increase in wholesale gas prices, and the knock-on impact this has had on the cost of heating for those with communal or district heating systems, a new report reveals ...

22 July, 2022
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