customer experience Archives

Caledonia Housing Association recognised for agile approach to working with award nomination

|Date: 17 April, 2024

Caledonia Housing Association recognised for agile approach to working with award nomination

Caledonia Housing Association has been shortlisted at the DC Thomson cHeRries Awards in the Culture Trans ...

Caledonia Housing Association has been shortlisted at the DC Thomson cHeRries Awards in the Culture Transformation Category, for its 'Agile for Everyone' Project. The cHeRries awards, in association w ...

17 April, 2024
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Housing 21 chooses new Civica platform to enhance experience for 23,000 residents

|Date: 20 March, 2023

Housing 21 chooses new Civica platform to enhance experience for 23,000 residents

Housing provider Housing 21 is set to transform services for residents, employees and stakeholders by bri ...

Housing provider Housing 21 is set to transform services for residents, employees and stakeholders by bringing in a new Civica cloud platform. The organisation will implement Civica’s Cx Housing Manag ...

20 March, 2023
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Digital transformation in social housing

|Date: 16 February, 2023

Digital transformation in social housing

Digital transformation has the power to change how the social housing sector provides its services, says ...

Digital transformation has the power to change how the social housing sector provides its services, says housing association VIVID. Digital transformation has the power to change how the sector provid ...

16 February, 2023
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Qualis Management partners with Crystal Clear to drive sustainability and improving the customer experience

|Date: 15 February, 2023

Qualis Management partners with Crystal Clear to drive sustainability and improving the customer experience

Qualis Management has formed a partnership with Crystal Clear Windows to provide a sustainable, cost-effe ...

Qualis Management has formed a partnership with Crystal Clear Windows to provide a sustainable, cost-effective and innovative solution for the repair of failed and ‘misted’ double-glazed windows for i ...

15 February, 2023
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Ray Jones discusses Liberty’s transformation into a multi-divisional property services business

|Date: 20 January, 2022

Ray Jones discusses Liberty’s transformation into a multi-divisional property services business

Three years on since Ray Jones took the helm at Liberty, the property services business has gone from str ...

Three years on since Ray Jones took the helm at Liberty, the property services business has gone from strength to strength, achieving 25% growth and transforming from a traditional gas company into a ...

20 January, 2022
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West Kent Housing Association chooses Civica’s smart software to enhance customer experience

|Date: 24 September, 2021

West Kent Housing Association chooses Civica’s smart software to enhance customer experience

West Kent Housing Association (West Kent) residents are set to benefit from services that are easy to acc ...

West Kent Housing Association (West Kent) residents are set to benefit from services that are easy to access, after the association agreed a new £830K, seven-year partnership with global software prov ...

24 September, 2021
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