Leading housing association, Midland Heart, has maintained its industry leading governance and financial viability ratings.
Following an in-depth assessment by the Regulator for Social Housing in April, the 34,000-home association has maintained its G1/V1 rating. A score of G1/V1 indicates the highest of four possible grades for both governance and financial viability.
Midland Heart, who are one of the region’s largest providers of affordable homes, took early steps during the pandemic to make sure that they could continue to deliver services to customers in a Covid secure way, ensuring improvements to our customers’ homes were not postponed and that staff did not face the uncertainty and disruption of furlough.
John Edwards, Chair at Midland Heart, said: “I’m very proud that we’ve maintained both our top rating governance and financial viability as we continue our work to deliver first-class landlord services to our customers and build as many affordable homes as we can across the region. This rating is a true testament to the dedication and hard work of our colleagues.”
Glenn Harris, Chief Executive at Midland Heart, added: “Last year, despite the operational challenges provided by the coronavirus pandemic, we maintained over £100m investment to improve the comfort and safety of our customers’ homes, including installing over 1,100 new bathrooms and kitchens and building new affordable homes.”
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