After a competitive tender process, ENGIE secured Lot 1 for London West (covering Ealing, Hounslow, Hillingdon, Hammersmith and Fulham, Harrow, Spelthorne and Runnymede) — the largest Lot in the £210m programme.
Catalyst Housing — part of the G15 group of London Housing Associations — provides approximately 21,000 homes (and has a substantial development programme that will see this growing year on year) in London and the South-east, through a wide range of rental and homeownership opportunities.
ENGIE will be responsible for all day-to-day responsive repairs and compliance works as well as annual gas servicing and inspections for homes in West London. The company will carry out routine planned maintenance and improvement work over the course of ten years; and the new contract includes the option to deliver planned and cyclical maintenance in addition to housing repairs.
Simon Lacey, Regional Managing Director for ENGIE’s Places & Communities division, said: “This is a huge feat for us. We have been rapidly expanding in London and the South for several years and our commitment to wide scale regeneration projects and energy efficiency, coupled with our extensive community investment programmes in the region, were hugely influential in this appointment.
“It’s fantastic that Catalyst has committed to investing in their existing stock to future proof homes and enhance the quality of lives of their tenants. These 10-year contracts across the capital offer peace of mind for local people; and this long-term partnership approach is a vision we not only share but have built our business on. Our commitment is now firmly with Catalyst customers and we look forward to working with them and the communities we will serve over the next decade.”
Wayne Davies, Catalyst’s Director of Asset Management added: “Catalyst is always aiming to set high standards so we can deliver excellent customer service and make sure we get the best value for money possible for those that live in our homes. This new repairs and maintenance contract will help us achieve these goals, ensuring that our customers will receive a better service and an improved experience.”